1. Payment is expected when services are rendered. In order to focus on our patients' needs, customer service and minimizing costs, we do not bill.
2. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express) and cash. All cards must be signed by the owner of the card.
BE ADVISED: when using pet insurance, payment is also still required at our hospital when services are rendered and the insurance company may reimburse the client depending on the type of insurance that they have and what services were rendered.
Best friends will be happy assists clients by providing itemized receipts, fill out claim forms and even fax over paid invoices and claim forms as long as the client provides the claim form and fax number.